Help Center

If you are ordering your first wig ,  you should start with a lace closure wig. YEMI is a good starter wig , the hair is straight, easy to maintain plus the closure is really easy to install.

For further information download our free e-book ( How to buy the perfect wig ) which can be considered as a hair consultation with all the informations you need.

All wigs orders take 2-3 business days to process online payments. Once payment is verified, your wig will be shipped within 7-15 business days.

Once your order has shipped, you will receive an email confirmation with tracking number information to track your order. After you receive your tracking confirmation email please allow 24-48 hours for our transporter system to update. Please make sure to enter your accurate email address when ordering.

Your 100% satisfaction is important for us. As part of our quality assurance measures, every order is thoroughly inspected before shipping in order to maintain the premium standard requirements of our customers.

That's why we only offer an exchange if the product you received is not your order. Please check our return and exchange policy for further details